> For the complete documentation index, see [llms.txt](https://advisorhub.syntheticfi.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://advisorhub.syntheticfi.com/serving-existing-clients-deep-dive/what-clients-need-to-know.md). # What Clients Need to Know {% hint style="info" %} ## Cover what they care about, then stop Clients want to know three things: how much they'll save, what they have to do, and how it affects their taxes. Most clients don't want the mechanics, and going deeper usually confuses more than it helps. {% endhint %} The fastest way to introduce SyntheticFi to a client is to cover what they actually care about and stop. Most advisors over-explain. Resist the instinct. ### The three things every client wants to know 1. **How much will I save?** The only number that matters. Pull their current loan balance and rate, run it through the Proposal Center, and show the monthly and annual savings. For most clients with an existing loan, it's real money every month. 2. **What do I have to do?** Almost nothing. They sign a short set of onboarding documents. No moving accounts, no transferring assets, no change to their investment strategy. The loan runs inside their existing brokerage account. 3. **How does it affect my taxes?** In their favor. The interest is reported on the consolidated 1099 they already get from their custodian, as a capital loss. Their tax preparer, or TurboTax, handles it natively, and they generally get a deduction each year, even on multi-year loans. The rest of the story is rarely something clients want to hear. Going deeper than they ask tends to create new questions and slow the decision down. If they want more, they'll ask. {% hint style="info" %} ## Got a client who wants to go deeper? A SyntheticFi expert can join the meeting to walk through the mechanics, tax treatment, and risks, so you're never the one fielding every technical question. Message your SyntheticFi contact in your Advisor Dashboard to set it up, or reach out to or (510) 867-3698. {% endhint %} *** [\* Important Disclosures](/disclosures.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://advisorhub.syntheticfi.com/serving-existing-clients-deep-dive/what-clients-need-to-know.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.